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Empower Your Team
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Boost Appointments
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Deliver Superior Care
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Streamline Operations
Your Vet Box is a simple platform that enables receptionists to navigate patient triage effortlessly.
Your Vet Box empowers your veterinary team to make quicker, more accurate decisions, enhancing overall patient care and streamlining clinic operations.
Your Vet Box delivers...
How it Works
The decision-tree tool provides a script for customer service agents to follow, ensuring a consistent message and flow of information.
This tool helps answer clients' questions about their pets' needs, efficiently triages illnesses, and schedules the correct type of appointment with appropriate urgency (emergency, same-day, or as soon as the schedule allows).
At the end of each call, all captured information is sent to the clinic in preparation for the pet's appointment. This lets veterinary staff know precisely why the pet is at the clinic, preventing missed information crucial for diagnosis and treatment.
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Monthly
- Decision Tree Tool
- Video Library